Refund policy

Last updated: Oct 15, 2026

There's nothing to send back. If something goes wrong, email me and I'll fix it.

Changed your mind. Email me before Issue 1 mails on Tue Nov 3, 2026, and I'll refund you in full. After that, I don't refund a charge that's already gone through. You still get the issue it paid for, and you can cancel anytime so you aren't charged again.

If Issue 1 is late. I'll email you before Nov 3 with a new date and the option of a full refund.

If the paper stops. I'll email you, renewals stop and nobody is charged again. Any issue you paid for that hasn't mailed is refunded in full to your card, without asking.

Lost or damaged copies. If your copy hasn't arrived 10 days after its mail date, or it shows up torn or soaked, email me within 30 days of the mail date. I'll mail you a new copy for free. If you'd rather have that issue refunded, or I've run out of copies, I'll refund it instead. No photo needed. Issue 1 mails Tue Nov 3, 2026.

Charges made in error. If you're charged twice, charged the wrong amount, or charged after you asked to cancel, I'll refund the extra charge in full.

How to ask. Email saltlakemonthlypaper@gmail.com with your name, your order number (it's in your confirmation email) and what happened. I'll reply within 2 business days.

How long refunds take. Once I agree to a refund, I issue it within 7 days, back to the card you paid with. Your bank can then take up to 10 business days to show it. If it still hasn't shown up, email me and I'll send you a reference number your bank can use to trace it.

Questions: saltlakemonthlypaper@gmail.com